Urban Craft LLC Website Privacy Policy

At Urban Craft LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, [Insert Website URL] (the "Site"). By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Site.

We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on this page and update the "Effective Date." Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

1. Information We Collect

We collect two types of information from users of our Site: Personal Information and Non-Personal Information.

A. Personal Information

Personal Information is information that can be used to identify you as an individual. We collect this information when you:

  • Register an account on the Site

  • Place an order or make a purchase

  • Subscribe to our newsletter or other communications

  • Contact us or submit inquiries or feedback

  • Participate in surveys, promotions, or contests

The types of Personal Information we may collect include:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (e.g., credit card details)

  • Account credentials (username and password)

B. Non-Personal Information

Non-Personal Information refers to information that cannot be used to identify you personally. This may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring website or page

  • Pages viewed on our Site and the date/time of your visit

  • Cookies and other tracking technologies (see below)

We collect this information automatically through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our services: We may use your Personal Information to process orders, manage your account, and deliver products or services you request.

  • To communicate with you: We may use your email address to send order confirmations, shipping notifications, promotional offers, newsletters, and other information related to our products or services. You can opt out of promotional emails at any time by following the unsubscribe instructions provided in those emails.

  • To personalize your experience: We may use your information to customize content, ads, and recommendations based on your preferences and browsing behavior.

  • For security purposes: We may use your information to detect and prevent fraud, protect the security of our Site, and ensure compliance with our terms and policies.

  • For legal obligations: We may use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store Non-Personal Information about how you interact with the Site. Cookies are small data files that are placed on your device when you visit the Site. They allow us to recognize your device, remember your preferences, and improve your experience.

There are two types of cookies we use:

  • Session Cookies: Temporary cookies that are deleted once you close your browser.

  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Site.

We may also use third-party analytics tools (such as Google Analytics) to collect information about your usage of the Site. These tools help us understand how users interact with the Site and improve the user experience.

4. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, and website analytics. These service providers are required to protect your information and use it only for the purposes for which it was provided.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or controlling entity.

  • Legal Compliance: We may disclose your information if required by law, in response to legal requests (such as subpoenas or court orders), or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • With Your Consent: We may share your Personal Information with third parties if you have provided your consent to do so.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your Personal Information:

  • Access and Update: You can access and update your account information at any time by logging into your account or contacting us.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe by clicking the "unsubscribe" link in the email or contacting us directly.

  • Data Deletion: You may request that we delete your Personal Information from our records, subject to any legal obligations we may have to retain certain information.

  • Do Not Track: Some browsers have a "Do Not Track" feature that allows you to opt out of tracking by websites. We do not currently respond to "Do Not Track" signals.

7. Third-Party Links

Our Site may contain links to third-party websites. These third-party websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of third-party websites.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit Personal Information from children under 13. If we become aware that we have inadvertently collected Personal Information from a child under 13, we will take steps to delete such information as soon as possible.

9. International Users

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using the Site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will post the revised version on this page and update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your Personal Information, please contact us at:

Urban Craft LLC

Email: info@urbancraftwi.com

Phone: 608-421-8459

This Privacy Policy provides a general template for Urban Craft LLC's privacy practices. Be sure to customize it based on your specific data collection and processing activities and to consult with a legal professional to ensure compliance with applicable privacy laws, such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR), if relevant to your operations.